Privacy, Terms and Returns for xitel.com
Privacy Policy
WHAT INFORMATION IS COLLECTED ON OUR WEBSITE?
At Xitel we are as adamant about protecting our customers privacy as we are about providing them with the most exciting Internet experience possible. This policy applies to all of the xitel.com website and is our guarantee that we take your privacy seriously.
Well use the information you give us to protect your security and to deliver relevant information to you in the way that you want it. We will also collect information necessary for you to participate in certain activities on our website, such as promotions or contests.
Xitel will take the appropriate steps to ensure the security and integrity of any information you provide to us.
Visitors can participate in most features on our website without providing any personally identifiable information.
SHARING YOUR PERSONAL INFORMATION
Xitel may in some cases collect demographic information provided by you such as product purchased, type of computer, type of music listened to, etc. This information is only requested on a voluntary basis and will help us to better understand our customer base and tailor your experience at our website. Xitel may aggregate this demographic information and disclose such information in aggregate to third parties. However, Xitel will not share any personally identifiable information, such as name or email address, about you except as required by law or court order, to cooperate with Government authorities in a criminal investigation, and to enforce or protect Xitels property or contractual rights.
Xitel reserves the right to transfer your personal information in connection with the sale or transfer of all or a portion of our business or assets. If the business is sold or transferred, Xitel will give you an opportunity to tell us not to transfer your personal information.This website may contain links to other websites. Please be aware that Xitel is not responsible for the privacy policies of such other websites. We encourage you to be aware when you leave our website and to read the privacy policies of each website you visit.
SPECIFICALLY, WE MAY COLLECT INFORMATION AS FOLLOWS
Email
By allowing you to send email to us, we may collect personal information about you. We will only use any personal information (such as name and email address) contained in your email to respond to your specific inquiry or comments and to notify you of new information you may have requested.
Promotions
To participate in some of our promotions, you may be asked to provide an email address or screen name, so that we can let you know if you have won a prize. For other Xitel promotions, we may request your name and home address in order to send you products or information by regular mail. If you are a minor, we will only gather this information after we have received verifiable parental consent to do so.
Resumes
Our website may allow for the online submission of resumes in conjunction with job applications. Personal information collected by allowing for resume submission will be used solely for the purpose of accepting and evaluating candidate submissions for job postings. This information may be shared within the company.
Cookies
Cookies are very small text files that are placed on your hard drive by a Web server that allow websites to "remember" users activities on a website as well as users visits to a website. Cookies are not programs and so cannot be executed or used as viruses. At xitel.com, cookies are used to determine the number of unique visitors to our website over a given period, and to operate our secure shopping environment. In addition, we sometimes use cookies to show us how people found the Xitel website, which pages they visited and how long they stayed. This information does not include any personal information about you. We do not store any personal information into cookies nor do we link or combine information collected through cookies to any personal information that is submitted online. You can of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser.
YOU CAN CHANGE WHAT INFORMATION WE KEEP
Opt-Out
If you have provided us with your contact information and do not want Xitel to retain this information, you can notify us at any time by calling 1-512-331-5799 or by sending us an email to customerservice@xitel.com and we will remove this information from our database.
Update and removal of personal information
Parents may at any time update or delete their childs personal information from our database by calling us at 1-512-331-5799 or by sending us an email to: customerservice@xitel.com, or by sending a letter to:
Xitel Pty Ltd
Customer Service Department
13276 Research Blvd
Suite 208
Austin, TX 78750
Please be sure to include in your message the email address you used to register so that we can verify your request.
Xitel reserves the right to change this statement at any time. Any changes to this policy will be posted here on the website.
Thanks and we hope you enjoy our website!
TERMS OF USE: NOTICE SPECIFIC TO INFORMATION AVAILABLE ON THE XITEL WEBSITE
The information on this website is provided for informational purposes only and is subject to change without notice. It is provided "AS IS" and without any warranty. Any risk arising out of the use of the information on this website shall remain with the reader. IN NO EVENT SHALL XITEL PTY LTD. BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), ARISING OUT OF OR IN CONNECTION WITH THE AVAILABILITY, PERFORMANCE OR USE OF THE INFORMATION CONTAINED ON THIS WEBSITE, EVEN IF XITEL HAS BEEN ADVISED OF THE POSSIBILITIES OF SUCH DAMAGES.
LINKS TO OTHER WEBSITES
Links to other websites are available on the Xitel website and these links allow you to leave the Xitel website. The linked websites are not under the control of Xitel and Xitel is not responsible for the contents of any linked website or links within a linked website. These links are provided as a convenience only and do not imply any endorsement or recommendation by Xitel.
TRADEMARKS AND COPYRIGHT NOTICE
Xitel, the Xitel logo, Xitel Multimedia, the Xitel Multimedia logo, HiFi-Link, MD-Port, INport, movieCENTER, and other Xitel products referred to herein are either the trademarks or the registered trademarks of Xitel. Xitel is a registered trademark in Australia. The absence of a product name or logo on this website does not constitute a waiver of Xitels trademark or other intellectual property rights concerning that name or logo.
All other names are trademarks or registered trademarks of their respective owners.
All rights not expressly granted herein are reserved.
RETURN POLICY
Xitel is happy to offer a limited 30-day money back guarantee on Xitel.com purchases. A flat $10 stocking fee is charged on all return items. All products must be shipped complete with original accessories and packaging in "as new" condition. This refund policy does not include original shipping fees or any fees associated with shipping your product back to Xitel. Xitel will not refund the purchase price in instances where components are missing or damaged.
In instances where a product was purchased under a special offer with free shipping included, a flat shipping fee will be deducted from the purchase price in addition to the stocking fee when processing any refund.
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